Stakeholder Management in Developing a Sustainable Tourism Village Based on Renewable Energy Using RACI Matrix

Authors

  • Syamsul Ma'arif Universitas Sarjanawiyata Tamansiswa
  • Flora Grace Putrianti Universitas Sarjanawiyata Tamansiswa
  • Nurul Myristica Indraswari Universitas Sarjanawiyata Tamansiswa
  • Dương Quế Nhu Can Tho University
  • Esti Dwi Pujianingsih Universitas Sarjanawiyata Tamansiswa
  • Ana Kardiya Marsinta Universitas Sarjanawiyata Tamansiswa
  • Pipit Ardianti Universitas Sarjanawiyata Tamansiswa

DOI:

https://doi.org/10.56882/jisem.v2i2.25

Keywords:

RACI matrix, renewable energy, stakeholder management, sustainable, tourism village

Abstract

The tourism village offers cultural, natural, and authentic culinary experiences, but the growth of tourism villages must be managed sustainably to address adverse environmental impacts. Stakeholder management becomes a critical factor in planning a sustainable energy-based tourism village development project. This research aims to identify key stakeholders in the development project of the "Kampung Emas" tourism village based on renewable energy, understand their roles and responsibilities, and formulate stakeholder management strategies. The research was conducted by interviewing key stakeholders in the project and analyzing the results using the RACI Matrix table. The analysis identified four main stakeholders: the Village Head, the Tourism Awareness Group Chair, the Restaurant Manager, and the Academician. The Village Head plays a strategic role as the information disseminator at the village level; the Tourism Awareness Group Chair is fully responsible for the critical phases of the project, the Restaurant Manager has responsibilities in technical and strategic tasks, and the Academician contributes significantly to the analysis of each task. The proposed stakeholder management strategy positions the Village Head as an information disseminator, the Tourism Awareness Group Chair as the primary spokesperson, the Restaurant Manager in strategic decision-making, and the Academician as a consultative partner. This approach is expected to support successfully implementing the renewable energy-based tourism village development project.

References

S. Purnomo, E. S. Rahayu, A. L. Riani, S. Suminah, and U. Udin, “Empowerment Model for Sustainable Tourism Village in an Emerging Country,” The Journal of Asian Finance, Economics and Business, vol. 7, no. 2, pp. 261–270, Feb. 2020, doi: 10.13106/jafeb.2020.vol7.no2.261.

A. Khan, S. Bibi, L. Ardito, J. Lyu, H. Hayat, and A. Arif, “Revisiting the Dynamics of Tourism, Economic Growth, and Environmental Pollutants in the Emerging Economies—Sustainable Tourism Policy Implications,” Sustainability, vol. 12, no. 6, p. 2533, Mar. 2020, doi: 10.3390/su12062533.

A. Fyall and B. Garrod, “Destination management: a perspective article,” Tourism Review, vol. 75, no. 1, pp. 165–169, Feb. 2020, doi: 10.1108/TR-07-2019-0311.

Q. Ali, M. R. Yaseen, S. Anwar, M. S. A. Makhdum, and M. T. I. Khan, “The impact of tourism, renewable energy, and economic growth on ecological footprint and natural resources: A panel data analysis,” Resources Policy, vol. 74, p. 102365, Dec. 2021, doi: 10.1016/j.resourpol.2021.102365.

Z. Liu, J. Lan, F. Chien, M. Sadiq, and M. A. Nawaz, “Role of tourism development in environmental degradation: A step towards emission reduction,” J Environ Manage, vol. 303, p. 114078, Feb. 2022, doi: 10.1016/j.jenvman.2021.114078.

G. Niedbała, A. Jęczmyk, R. Steppa, and J. Uglis, “Linking of Traditional Food and Tourism. The Best Pork of Wielkopolska—Culinary Tourist Trail: A Case Study,” Sustainability, vol. 12, no. 13, p. 5344, Jul. 2020, doi: 10.3390/su12135344.

L. Wang, V. Filimonau, and Y. Li, “Exploring the patterns of food waste generation by tourists in a popular destination,” J Clean Prod, vol. 279, p. 123890, Jan. 2021, doi: 10.1016/j.jclepro.2020.123890.

S. Ma’arif, W. Widyawidura, M. N. Aridito, H. D. Kurniasari, and M. Kismurtono, “Waste-to-energy development using organic waste recycling system (OWRS): A study case of Giwangan market,” International Journal of Renewable Energy Research, vol. 9, no. 1, pp. 354–362, 2019, doi: 10.20508/ijrer.v9i1.8822.g7622.

C. K. Parashar, P. Das, S. Samanta, A. Ganguly, and P. K. Chatterjee, “Municipal Solid Wastes—A Promising Sustainable Source of Energy: A Review on Different Waste-to-Energy Conversion Technologies,” in Energy Recovery Processes from Wastes, Singapore: Springer Singapore, 2020, pp. 151–163. doi: 10.1007/978-981-32-9228-4_13.

A. Khan, S. Bibi, A. Lorenzo, J. Lyu, and Z. U. Babar, “Tourism and Development in Developing Economies: A Policy Implication Perspective,” Sustainability, vol. 12, no. 4, p. 1618, Feb. 2020, doi: 10.3390/su12041618.

A. Wondirad, D. Tolkach, and B. King, “Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries,” Tour Manag, vol. 78, p. 104024, Jun. 2020, doi: 10.1016/j.tourman.2019.104024.

D. W. Ningtyas, Suwarto, and E. Lestari, “The success factor in developing an energy independent village in Klaten Central Java,” IOP Conf Ser Earth Environ Sci, vol. 715, no. 1, p. 012020, Mar. 2021, doi: 10.1088/1755-1315/715/1/012020.

I. W. Kartimin, N. N. Arini, and I. W. P. Aditya, “Stakeholders Involvement In The Development Of Munggu Tourism Village As A Sustainable Tourism Attraction,” Journey: Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management, vol. 6, no. 1, pp. 67–86, Jun. 2023, doi: 10.46837/journey.v6i1.146.

Kusworo, “Government Functions Acceleration in Tourist Village Development: a Case Study of Dermaji Village,” International Journal of Professional Business Review, vol. 8, no. 3, p. e01296, Mar. 2023, doi: 10.26668/businessreview/2023.v8i3.1296.

K. E. A. Saputro, Hasim, L. Karlinasari, and I. S. Beik, “Stakeholders analysis in agroecotourism development at Panjalu Ciamis,” IOP Conf Ser Earth Environ Sci, vol. 1109, no. 1, p. 012043, Nov. 2022, doi: 10.1088/1755-1315/1109/1/012043.

A. Ebekozien, C. O. Aigbavboa, and M. Ramotshela, “A qualitative approach to investigate stakeholders’ engagement in construction projects,” Benchmarking: An International Journal, Apr. 2023, doi: 10.1108/BIJ-11-2021-0663.

R. D. P. Suhanda and D. Pratami, “RACI Matrix Design for Managing Stakeholders in Project Case Study of PT. XYZ,” International Journal of Innovation in Enterprise System, vol. 5, no. 02, pp. 122–133, Jul. 2021, doi: 10.25124/ijies.v5i02.134.

T. Dodd, A. Damodaran, and S. Tarasenko, Introduction to Project Management. The University of Adelaide, 2017.

Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed. Project Management Institute, 2013.

S. A. Hirmer, H. George-Williams, J. Rhys, D. McNicholl, and M. McCulloch, “Stakeholder decision-making: Understanding Sierra Leone’s energy sector,” Renewable and Sustainable Energy Reviews, vol. 145, p. 111093, Jul. 2021, doi: 10.1016/j.rser.2021.111093.

W. Lee, S. Lee, C. Jin, and C. Hyun, “Development of the RACI Model for Processes of the Closure Phase in Construction Programs,” Sustainability, vol. 13, no. 4, p. 1806, Feb. 2021, doi: 10.3390/su13041806.

S. N. Sirabura and S. E. Yunanto, “Democratization Through Village Fund Governance (Study of Stakeholder Interaction in Village Fund Management in Golo Lebo Village, Elar District, East Manggarai Regency),” Governabilitas (Jurnal Ilmu Pemerintahan Semesta), vol. 3, no. 2, pp. 77–97, Dec. 2022, doi: 10.47431/governabilitas.v3i2.216.

I. Kristian, “Role of Tourism Awareness Groups in increasing Tourist Visits in West Bandung Regency (Case Study at Ciburuy Tourism Object),” The International Journal of Education Management and Sociology, vol. 2, no. 2, pp. 78–83, Apr. 2023, doi: 10.58818/ijems.v2i2.30.

L. M. Ikrimah, I. G. Febryano, S. Herwanti, and W. Hidayat, “Role of Tourism Awareness Group in Development of Way Kalam Waterfall at Way Pisang Forest Management Unit, Lampung Province, Indonesia,” Journal of Green Economy and Low-Carbon Development, vol. 2, no. 1, pp. 19–26, Mar. 2023, doi: 10.56578/jgelcd020103.

G. Choi and H. G. Parsa, “Green practices II: Measuring restaurant managers’ psychological attributes and their willingness to charge for the ‘Green Practices,’” Journal of Foodservice Business Research, vol. 9, no. 4, pp. 41–63, Apr. 2006, doi: 10.1300/J369v09n04_04.

G. Chan, “Stakeholder Management Strategies: The Special Case of Universities,” International Education Studies, vol. 14, no. 7, p. 12, Jun. 2021, doi: 10.5539/ies.v14n7p12.

E. Gravitiani, I. A. Sasanti, R. C. Sartika, and M. Cahyadin, “The Role of Stakeholders in Sustainable Tourism using Mactor Analysis: Evidence from Kragilan’s Top Selfie, Magelang, Indonesia,” Ekuilibrium: Jurnal Ilmiah Bidang Ilmu Ekonomi, vol. 17, no. 2, pp. 102–109, Sep. 2022, doi: 10.24269/ekuilibrium.v17i2.2022.pp102-109.

R. B. Wahyuni, W. Sumirat, Zulhelfa, and N. Handayaningrum, “Interpersonal Communication of Tourism Awareness Group in Increasing the Quality of Tourism Village Products,” Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan, vol. 7, no. 1, pp. 108–120, Jun. 2023, doi: 10.34013/jk.v7i1.1184.

Downloads

Published

2023-12-31

How to Cite

[1]
S. Ma’arif, “Stakeholder Management in Developing a Sustainable Tourism Village Based on Renewable Energy Using RACI Matrix”, JISEM, vol. 2, no. 2, pp. 73–82, Dec. 2023.