AHMAD, F. Evaluation of Mental Workload Using the NASA-TLX Method on Call Center Operators at PT. XYZ Makassar. Journal of Industrial System Engineering and Management, [S. l.], v. 3, n. 2, p. 66–76, 2024. DOI: 10.56882/jisem.v3i2.49. Disponível em: https://journal-jisem.com/index.php/jisem/article/view/49. Acesso em: 23 apr. 2026.